In short, we take care of everything for you.

These terms apply to all stable stores for 2024.

One-time setup cost: $200

Annual renewal: $150, next billing Jan 1, 2025

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Store setup:

Email us your logo.

We will email your digital invoice.

As soon as the invoice is paid, we will prepare your logo proof sheet for your approval.

Once you approve, we will setup your store for you.

We create and manage your store's domain, coding, design, and maintenance.

We set up, maintain, and rotate all products in your store.

We fully operate your store, including but not limited to maintaining product stock, taking orders, processing payment, creation of each product, shipping, handling, customer service, and replacements/refunds if necessary. (We have a 99.99% order success rate!)

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What products will be available in my store?

We strive to provide high quality items that your barn family will love! We offer a selection of hats, drinkware, apparel, bags, and more. Individual products are subject to change based on our relationship with our various suppliers, the national and global supply chains, seasonal offerings, etc. Our goal is to offer between 50 - 65 different products at any given time.

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Additional terms:

All setup and annual costs are nonrefundable.

The trainer/stable owner may contact Saddlethreads via email at saddlethreads@gmail.com to terminate their store at any time, for any reason. No refunds will occur if termination is requested.

Saddlethreads reserves the right to terminate a store at any time, for any reason, and will deliver a prorated refund of the year's $150 cost upon termination of a store. Setup costs are nonrefundable. (Please note that this is extremely rare, we have only terminated one store in our entire history).

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Welcome to the Saddlethreads Family.

Most importantly, you'll become a member of our Saddlethreads Family. We are proud to have served over 250 elite stables, from locally loved barns to internationally competitve training facilities. You'll be in the loop on all our newest products and discounts, you'll be included among the best in the industry, and your barn faily will have a way to rep your barn colors at shows and at home. And, Saddlethreads products make fantastic Christmas and end-of-year gifts to your customers and staff.

If you're ready to join, or if you have any questions, email us today at saddlethreads@gmail.com !

Orders & Replacements

Dedicated to successful orders.

At Saddlethreads, we have over 99.99% success rate with our orders. Less than 0.01% of our orders have been printed incorrectly, or arrived damaged. But, for any order that is incorrect upon arrival, we are proud to offer sincere and effective customer service and solutions.

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How does it work?

We are a made to order shop. When you place an order, your product is made just for you. Accordingly, we cannot accept returns, because we never re-sell our products.

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What happens if something goes wrong?

We offer two solutions if something goes wrong with your order -
(1) refund, or (2) replacement product.

We issue a refund or replacement product in the following circumstances:

Receiving an incorrect or damaged print on your product
Receiving an incorrect or damaged product

Simply email us at saddlethreads@gmail.com with your order number.

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What situations do not warrant a refund or replacement?

If your product meets specifications and is correctly printed when it reaches you, we cannot authorize a refund or replacement product. Additionally, we will not authorize a refund if your product does not arrive within the shipping deadline. With years in business and tens of thousands of orders, we have a 100% success rate getting your products to the shipping carriers on time. Once the products are released to the shipping carrier, Saddlethreads cannot control or guarantee shipping time. However, we always work with shipping carriers to provide us with the most accurate shipping calculators possible, and our orders have approximately a 98% on-time delivery success rate.

For example, if you order a sweatshirt and it arrives with the incorrect design printed on it, we will provide you with a replacement product free of charge. But, if you order a sweatshirt without checking the size chart, and the sweatshirt was correctly made and printed, but it does not fit you, we cannot authorize a refund or replacement product.

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Can I cancel my order?
You have one (1) hour to cancel orders after they are placed. After one (1) hour passes, orders cannot be cancelled because we get started creating your products right away!